Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Callum G
The guys are great at what they do. They know cars and clearly want to deliver a great service with top stock. They are supportive from start to finish and their aftercare is 100%. Most dealers couldn't care less once they have your cash but these guys are always there to support you and go above and beyond. Top hospitality and I would highly recommend!
Raymond D
Great company to buy from felt at ease when buying my car no pressure and the 2 guys were very helpful I part xed my old car for the one I got from them a good and fair price was given
Jaqueline H
Very impressive service. Staff are helpful, knowledgeable and nothung us too much troubke.Hi
Muhammad H
Had a very good experience with Bourne Cars, the staff was very helping especially owner, would recommend to every one. My car adapted some faults after 6 / 7 months, but I won't blame Bourne Car for this as they gave me 3 months warranty.
James J
The sales manager was so helpful and knowledgeable about the car made me feel really confident buying from them. Great customer service would highly recommended
Nigel E
Polite friendly staff. Very informative. A very pleasurable experience
Reece R
Brilliant service, the staff here go the extra mile to give great customer service, had a slight problem with the car. The chap collected the car for me from work and had it dropped back off by the time I finished. Beautiful car . Very helpful staff would highly recomend .
Philip F
Fantastic customer service that went the extra mile. Well looked after and had confidense in my purchase. Would definitely buy a car from there again.
Lisa M
Having found a car on auto trader we contacted the dealer. They effectively answered any questions we had and arranged to view the car. It was a relaxed and unpushy experience, gave us time to have a good look over and test drive. The car came with a service, MOT and waranty. A very positive experience from start to finish. We would definitely recommend them and use them again.
Stewart S
Bought a few cars from Bourne cars over the years and never had any issues, good quality cars and the guys there are very helpful, would recommend
Muhammad H
I bought a car (Nissan Qashqai) from Bourne Cars last month and I am very happy with my purchase. They have great customer service / owner responded to my queries within minutes most of the time, and he has clear intention to provide great customer experience. Owner is very friendly and the purchase was smooth. On reaching home I realized it was missing wheel nut key I phoned them and they arranged the new one for me. The car is very nice what I was looking for with no issues so far and is a good value for money, the price was better than the market for the same car (as I visited many deals before this). I would highly recommend Bourne Cars to others.
Shelley B
Great experience with Bourne Cars. Salesman was friendly, helpful and approachable. The car was exactly what we were looking for and sold itself, no hard sell needed. Great condition, fair priced and well prepared for sale by Bourne Cars.
Jamie S
Brilliant service received, car was in perfect condition. Really happy, would definitely use again and recommend
Lucy B
The owner was genuine, the car was immaculate and the sale smooth and hassle free. I would certainly be a returning customer.
Steve S
Well what can I say about Bourne Cars , only that Steve was helpful and bent over backwards so we Would have a great experience with Bourne Cars. Steve is a pleasant young man he cares about his customers and any hiccups he sorts it out for you. I would recommend Bourne Cars .
Anastasia G
Superb experience with a very helpful salesman/owner.
Lisa H
Very good my only comment would be is that within 3 days I had to buy 2 new tyres which was disappointing and the other 2 will need replacing quickly
Liam W
Purchased an astra from Steve palatinus.there was no hard sale from Steve very easy purchase .would not hesitate to buy a car from this trader again A++++++
Simon L
Very smooth purchase - no complaints whatsoever, would highly recommend! Steve arranged for us to meet him at a convenient location, and after a short test drive we agreed a good price - overall we are very happy with the purchase.
Jodi C
Cannot fault service. Couple of small issues with car were all sorted without any problems and car returned less than 24 hrs later. Extremely satisfied and wouldn't hesitate to use again. Thank you for such excellent customer service
Valentin C
very serious seller and very fast transaction and I recommended to everyone
Francesca P
Very friendly and patient with me as I had to sell my old car first. Would definitely buy another car from him in the future.
Barry R
This dealership delivered a great customer experience, he was extremely certious and made sure I was a happy customer. I arrived to the dealer at 21:00, he took me for a good test drive in the vehicle, afterwards we proceeded with the part exchange which was very simple as this was already discussed over the phone earlier. Within 1hour I was driving away in my new vehicle.
Cara J
Friendly, reliable and professional service. Excellent to deal with and love the car! Thank you.
Lara S
Really friendly and easy service.
Robert G
I bought good conditions and right price car. Good friendly service.